1. Dial *170#<\/span><\/p>\n

2. Enter 6 to visit your wallet<\/span><\/p>\n

3. Enter 7 for airtime reversal<\/span><\/p>\n

4. The transaction amount will appear; enter 1 to confirm the transaction<\/span><\/p>\n

5. A pop-up appears asking you to confirm your reversal of the airtime. Press 1 to confirm.<\/span><\/p>\n

Now you wait for a few minutes as MTN reverses the transaction for you.<\/span><\/p>\n

To prevent people from abusing this initiative, MTN has put some conditions regarding the reversal of the airtime transactions to mobile money.<\/span><\/p>\n

Here are some things to note:<\/span><\/p>\n

1. MTN merchant numbers cannot perform this reversal<\/span><\/p>\n

2. The minimum amount for the reversal is GHC 10.<\/span><\/p>\n

3. Customers are not allowed to reverse a part of the transaction. You can only reverse the total transaction.<\/span><\/p>\n

4. If the customer used part of the total amount he bought, he must buy airtime with his mobile money account to make up the total amount<\/span><\/p>\n

5. You can only perform a reversal within 72 hours. No airtime reversal is allowed after 72 hours.<\/span><\/p>\n

6. You can only reverse a transaction once a week.<\/span><\/p>\n

What I’m not sure about is that airtime from a scratch card to mobile money. Also, this initiative is for numbers with registered mobile money.<\/span><\/p>\n

That’s it. If you need any further explanation, let us know in the Comment section.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"